One way that many companies gather feedback is with employee surveys. A survey is a good way to learn what your employees are happy with, what they would like to see changed, and what they could not care less about. In order for your surveys to be effective you need to be willing to act on the suggestions your employees make. They will only be responding to questions that you have asked them, and when you ask that question, you imply that you are willing to make those changes if that is what the results show your employees want.
Surveys are only as good as the people designing them. If the wrong questions are asked then the feedback you get does nothing for you. Part of the goal of an employee survey is to find out the things that would make your employees enjoy their jobs more, thus making them more dedicated, and productive in their job.
One question you find on nearly all employee surveys has to do with their overall satisfaction at their job. This question tells you nothing. If you are looking for a pat on the back, then you should ask this question. Very few of your employees are going to put that they are not satisfied. If they were not, they would have either already quit, or they are going to be afraid that somehow you will find out it was they that said them were not happy at their job and then fire them. When using employee surveys to gather information all of your questions have to give you information you can use, and asking about their overall satisfaction gives you nothing.If you would like to learn about our to-the-point surveys, contact us at Leadership IQ to find more information.
